In The Media

3 years ago

Tim Kelly MotorClaimGuru insurance expert

About Tim Kelly motor insurance expert Tim Kelly is a highly qualified Independent Engineer (MSOE, MIRTE, CAE, Associate IMI,Former member Qualified through the Institute…

3 years ago

Kekezza Reece – Acceptance & Adaptation Life Coach

Kekezza Reece also known as Kezza Kezza is dynamically disabled & multiply neurodivergent person. She has spent a lifetime adapting to the world around…

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4 years ago

Makala Green financial expert and wealth coach

Makala Green is a successful financial expert, author, businesswoman, financial speaker, and wealth coach and is prestigiously recognised as the first black female chartered…

Black woman long black hair smiling in orange jacket and trousers

4 years ago

How to look after your mental health without spending a fortune

4 years ago

Talking charity shop supermarkets on The Complaining Cow Consumer Show

Wayne Hemingway MBE Co-Founder of HemingwayDesign Morecembe born and Blackburn raised, English entrepreneur and designer, Wayne Hemingway graduated in Geography and Town Planning at…

Charity supermarket sign. shop floor people standing around

4 years ago

Rob Rinder Interview: Law, Television and Justice

About Rob Rinder Rob Rinder is a barrister, broadcaster, author and television presenter. Best known for Judge Rinder, he has become one of the…

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4 years ago

Ed Dodman Energy Ombudsman Director interview

Energy Ombudsman, ADR and complaint handling The Energy Ombudsman plays an important role in helping consumers resolve disputes with energy suppliers when complaints cannot…

4 years ago

Juliet Coley, Senior Deputy Headteacher – and so much more…

Juliet Coley is simply amazing. A former Senior Deputy Headteacher for 21 years, Juliet has been a black children’s book publisher for the…

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4 years ago

Lucy Woods talks about staying calm

Lucy Woods – is a qualified Mindfulness Expert with a busy practice for individual, group, charity and corporate clients. Lucy was the Learning and…

4 years ago

Maddy Alexander-Grout talks getting out of debt & money saving tips, tricks & hacks

Maddy Alexabder-Grout all things money Maddy Alexander-Grout is a money expert, author and entrepreneur who is passionate about helping people improve their finances. After…

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4 years ago

Joe Nutkins – How to train your dog

Joe Nutkins, CPCFT, KCAI (CD), CDTI, shares her home with her husband Jon, two Norwich Terriers Merlin and Ripley and Aero the teenage Chocolate…

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4 years ago

Victoria Dioh talks happiness woo woo

Radio woo woo Victoria Dioh is a healer. Sponsored by 3 of the 8 Masters of Pranic Healing including Tony Robbins’ healer Master Stephen…

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4 years ago

Mirror – ‘I was £24,000 in debt, now I’m a successful business owner after turning my life around’

Helen Dewdney head shoulders Mirror strapline

4 years ago

Lisa Johnson Interview: Business Strategy, Debt and Entrepreneurship

Lisa Johnson on The Complaining Cow Consumer Show Lisa Johnson is a business strategist, bestselling author and entrepreneur who helps business owners grow profitable…

Woman long black hair summery V neck dress business strategist

Empowering people with gusto

“The critical thing is empowering people and part of empowerment is making people understand their legal rights more and it’s theirs, being able to identify the persona in authority to make a decision and having the elbow when somebody says “no” to say “well I’m sorry..” and those are the three things and I think you do that with gusto and are an example in that regard.”

“How to Complain

Helen Dewdney’s How to Complain is a masterclass in asserting your rights with wit, precision and just the right amount of righteous fury. It’s the book every consumer didn’t know they desperately needed – until now.”

“101 Habit of an Effective Complainer

If complaining is an art form, Helen Dewdney is Rembrandt. This book is easy to follow, beautifully written and – above all – teaches us that complaining effectively doesn’t require rudeness or angry sharp elbows. Dewdney’s book is a brilliant reminder that being a successful complainer (or getting what you were entitled to in the first place) is simple to achieve and can even be fun. Her superb how-to guide isn’t for ‘complainers,’ it’s for anybody who has ever been a consumer and been let down – it’s for all of us.”

“How to Get Free PR and be Paid for it

Helen Dewdney writes with fearless clarity and she’s done it again… She’s one of my few and regular go-tos, especially for how to approach consumer issues or in the event of an urgent sense check. This book is packed full of great and creative ideas for building up excellent PR, establishing yourself as the expert and keeping the momentum going. She is – hands down – a mega star in the world of consumer affairs and in this latest book, on PR, she shares how you can do it for yourself.”

Rob Rinder

Journalist, TV Judge barrister, presenter