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2 months ago

How to cut the cost of having a baby in the first year

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Creative ways to save money on cards, wrapping and gifts this Christmas

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EASY JOB I went from claiming benefits to making up to £4k on eBay around Christmas – my eight tricks to make £1k in a month

6 months ago

Criminals always leave a trace

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How to save money on your car insurance

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How to save on food shopping: from discount apps and cashback to free stuff

9 months ago

How to help support good causes during the cost of living crisis

9 months ago

Cut the cost of the school kit

10 months ago

Is it a plane? is it a bird? No it’s The Complaining Cow to the rescue! My hair was turning grey and my blood was boiling when Sharps did not deliver the high standards we were lead to believe we would. They left us without a bedroom for weeks, we were living in total chaos and our house was beginning to look like it was going to appear on TV show “Hoarders Buried Alive”!!!! (For those who don’t know me I am a stickler for a tidy neat house. I detest mess and clutter so anything out of place sends me into complete melt down).

We were at the stage of screaming “Arrrrrh what to do? Where to go???????” I had tried complaining over the phone only to be fobbed off with numerous unacceptable excuses. I was at my wit’s end and then came along my “Knight” or should I say “Cow” in shiny armour to my rescue!

Helen was wonderful, she guided us every step of the way. The information, advice and guidance we received was first class, frank and to the point (for those who have not had the pleasure to meet Helen and do not know her, that is how she is!) Her advice on our legal rights was second to none, she knows her stuff! She gave us the confidence to go for it!

We worked together on composing a letter to the CEO that was factual and to the point. An email to the CEO got us a response within an hour and a bedroom installed two days later and the added bonus of redress! What a result!!!

Her website is fantastic, informative and constructive, we love her humour; but on a serious note we would highly recommend her. In fact when ever I hear anyone complaining I always say “Go see “The Complaining Cow”. She is brilliant”! Keep up the Good work Helen! You are definitely a super hero to us!

See story here How to write a letter of complaint.

Elaine & Josh

Consumers