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5 months ago

I have ADHD: This is the unspoken tax we face and what to do about it

5 months ago

EXCLUSIVE: ‘I was charged nearly £2,000 after my cat ate bedding whilst in vet’s care’

Helen Dewdney head shoulders Mirror strapline

1 year ago

Book on a Tuesday, try for freebies: how to get the best deal on a UK hotel room

1 year ago

I’m a professional complainer and have won back thousands for customers

1 year ago

From governor to reading buddy: seven ways to help a school prosper

2 years ago

How to complain effectively about UK energy bill problems

2 years ago

CHECKOUT THIS Tesco shoppers fuming over yellow sticker receipt glitch which leaves them baffled at checkouts

2 years ago

Unwanted gift? Find out your rights if you want to return it

2 years ago

How to complain properly to get the result you need

2 years ago

In it to win it: how to maximise your chances in competitions

3 years ago

How to cut the cost of having a baby in the first year

3 years ago

Mum’s genius scheme pairs amateur cooks with people who need free meals

Empowering people with gusto

“The critical thing is empowering people and part of empowerment is making people understand their legal rights more and it’s theirs, being able to identify the persona in authority to make a decision and having the elbow when somebody says “no” to say “well I’m sorry..” and those are the three things and I think you do that with gusto and are an example in that regard.”

“How to Complain

Helen Dewdney’s How to Complain is a masterclass in asserting your rights with wit, precision and just the right amount of righteous fury. It’s the book every consumer didn’t know they desperately needed – until now.”

“101 Habit of an Effective Complainer

If complaining is an art form, Helen Dewdney is Rembrandt. This book is easy to follow, beautifully written and – above all – teaches us that complaining effectively doesn’t require rudeness or angry sharp elbows. Dewdney’s book is a brilliant reminder that being a successful complainer (or getting what you were entitled to in the first place) is simple to achieve and can even be fun. Her superb how-to guide isn’t for ‘complainers,’ it’s for anybody who has ever been a consumer and been let down – it’s for all of us.”

“How to Get Free PR and be Paid for it

Helen Dewdney writes with fearless clarity and she’s done it again… She’s one of my few and regular go-tos, especially for how to approach consumer issues or in the event of an urgent sense check. This book is packed full of great and creative ideas for building up excellent PR, establishing yourself as the expert and keeping the momentum going. She is – hands down – a mega star in the world of consumer affairs and in this latest book, on PR, she shares how you can do it for yourself.”

Rob Rinder

Journalist, TV Judge barrister, presenter