How to Complain

Is a company annoying you? Got a faulty product for which you can’t get your money back? Company not provided good service? An item for which you stayed in for not been delivered? Or a service didn’t happen for which you stayed in? Terrible meal somewhere? Been overcharged for something?

There’s lots of free advice on here and Helen, The Complaining Cow often gives advice via Facebook comments and Twitter Tweets.

Step 1: Read My Top Tips

Before embarking on any complaint make sure you have read all the 20 Tips for Effective Complaining to Companies

Step 2: Read ‘How to Complain: The Essential Consumer Guide to getting Refunds, Redress and Results!’

Before embarking on any complaint make sure you have read all the Tips. You can buy the book, How to Complain: The Essential Consumer Guide to Getting Refunds, Redress and Results! which will have everything you should need to complain effectively.

Step 3: Purchase downloadable templates

Wide range of templates so you can contact a company with no delay. Purchase downloadable templates to gain redress.

If all that fails, you can enlist Help with complaints paid expert support & advice

Empowering people with gusto

“The critical thing is empowering people and part of empowerment is making people understand their legal rights more and it’s theirs, being able to identify the persona in authority to make a decision and having the elbow when somebody says “no” to say “well I’m sorry..” and those are the three things and I think you do that with gusto and are an example in that regard.”

“How to Complain

Helen Dewdney’s How to Complain is a masterclass in asserting your rights with wit, precision and just the right amount of righteous fury. It’s the book every consumer didn’t know they desperately needed – until now.”

“101 Habit of an Effective Complainer

If complaining is an art form, Helen Dewdney is Rembrandt. This book is easy to follow, beautifully written and – above all – teaches us that complaining effectively doesn’t require rudeness or angry sharp elbows. Dewdney’s book is a brilliant reminder that being a successful complainer (or getting what you were entitled to in the first place) is simple to achieve and can even be fun. Her superb how-to guide isn’t for ‘complainers,’ it’s for anybody who has ever been a consumer and been let down – it’s for all of us.”

“How to Get Free PR and be Paid for it

Helen Dewdney writes with fearless clarity and she’s done it again… She’s one of my few and regular go-tos, especially for how to approach consumer issues or in the event of an urgent sense check. This book is packed full of great and creative ideas for building up excellent PR, establishing yourself as the expert and keeping the momentum going. She is – hands down – a mega star in the world of consumer affairs and in this latest book, on PR, she shares how you can do it for yourself.”

Rob Rinder

Journalist, TV Judge barrister, presenter