
Dr Frankie Jackson-Spence
Dr Frankie is a NHS Junior Doctor and Media Medic, she graduated from University of Birmingham in 2018 with an honours degree in Medicine and Surgery
Dr Frankie is currently working full time in the NHS as a foundation doctor and has a keen interest in cancer clinical trials. Alongside her NHS work, she runs an educational social media page where she busts the common health myths through her #MedicalMondays and evidence-based wellbeing content.
Dr Frankie Jackson-Spence on The Complaining Cow Consumer Show
Dr Frankie talks about myths about what we think is “clean” in our homes and tips for improving pollution in our homes on the back of research undertaken by Dyson.
About Helen Dewdney, The Complaining Cow
Helen Dewdney is a consumer rights expert, author and media commentator. She regularly appears on television, radio and in the press discussing money saving, consumer rights, customer service, scams and personal finance.
See more about Helen’s TV and radio appearances on the Media page.
If you’re looking for a keynote speaker on consumer rights, complaints, customer service or consumer behaviour, find out more about booking Helen for conferences, business events and training.
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How to Complain: The Essential Consumer Guide to Getting Refunds, Redress and Results!
101 Habits of an Effective Complainer
How to Get free Pr and Be Paid for It 280 ways to raise your business profile
456 Ways to Save Money on Christmas Throughout the Year
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The home pollution research undertaken by Dyson
Candles, dog hair and even air fresheners are possible pollutants in the home, but research out today reveals Brits have a total lack of knowledge when it comes to indoor pollution.
The study found 39 per cent of adults admitted as long as their home ‘feels’ cleans, they assume there is no air pollution.
While others didn’t know about the possible health risks with 67 per cent not linking indoor air pollutants to lung cancer, and 81 per cent dismissing their impact on heart disease.
The research by Dyson also revealed that more than two thirds (64 per cent ) will open a window and around half (52 per cent ) open a door to get fresh air in their home – but 17 per cent never think about the consequences of letting in pollution.
Respondents were also asked which terms they associate most with the word ‘pollution’, with 49 per cent selecting fossil fuels like oil or natural gas.
Others link it with personal transport such as cars, trains or planes (43 per cent), and manufacturing processes (31 per cent).
Worryingly It also emerged 28 per cent said they or someone in their home is prone to regular coughing and sneezing fits. To try and combat indoor air pollution, 65 per cent of those with an issue try and keep rooms well ventilated, and 49 per cent vacuum regularly.
While 32 per cent have switched from a spray to a roll-on deodorant.
The top 10 things Brits associate with the word pollution
- Fossil fuels (e.g. oil, natural gas)
- Personal transport (e.g. cars, trains, planes)
- Manufacturing processes
- Cities
- Single use plastics
- Transport of goods
- Aerosols and CFCs
- E-waste (e.g. batteries, laptops, phones, hard drives)
- Natural processes (e.g. volcanic activity)
- Agriculture – animals
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