In The Media

2 weeks ago

Kez Duxbury Interview: How to start investing

About Kez Duxbury Kez Duxbury is a UK-based public relations professional, media contact, and personal finance expert. He is dedicated to simplifying complex financial…

Kez Duxbury white man in 30s standing in white t shirt hands in jeans pocket. White background words Teach Me About Money

3 weeks ago

Kez Duxbury interview: A beginner’s guide to cryptocurrency

Kez Duxbury on East London Radio The Complaining Cow Consumer Show In this episode of the The Complaining Cow Consumer Show on East London…

1 month ago

Tim Kelly interview: Warranties explained

Tim Kelly on The Complaining Cow Consumer Show on East London Radio Tim Kelly has extensive experience in warranties, repairs and after-sales service. In…

1 month ago

Maddy Alexander-Grout talks ADHD, Autism, debt, money, business and visibility

ADHD, autism, spending addiction, money, business and visibility Maddy Alexander-Grout is an author, speaker, and visibility strategist, and the founder of The Maddyverse, a…

White woman in early 40s in front of brick wall painted white with black horizontal stripes with yellow inbetween top two black lines to the left two black vertical diagonal stripes, Long straight rainbow hair hand on hip other arm out stretched making victory sign smiling in black sleeveless top

2 months ago

What are your rights when buying a car at auction

Buying a Second-Hand Car at Auction: What You Need to Know Buying a second-hand car can be one of the biggest purchases many consumers…

2 months ago

How a cake maker’s response to an influencer went viral

What can small businesses do when influencers ask for free products and services? Reshmi Bennett is an award-winning entrepreneur, pastry chef, and founder of…

Influencers guide to free cake flow chart

2 months ago

Lisa Webb from Which? discusses deep fakes

Ultra-realistic deepfakes herald the next generation of scams, Which? warns On the 27 May 2026 Which? published research regarding its experiment into deepfakes. It…

2 months ago

Are TV interventions crossing ethical boundaries?

Does television prioritise entertainment over well-being, inflate resale values and create unrealistic expectations? Professional organiser and decluttering specialist Janine McDonald and psychologist Dr Marianne…

Black and white picture of a room full of clitter man trapped inside

2 months ago

I have ADHD: This is the unspoken tax we face and what to do about it

3 months ago

EXCLUSIVE: ‘I was charged nearly £2,000 after my cat ate bedding whilst in vet’s care’

Helen Dewdney head shoulders Mirror strapline

7 months ago

Your guide to unboxing mystery parcels

Mystery Boxes – What’s in that package? The unboxing of mystery boxes has become a new trend on social media. I was on BBC…

What's in the box title. White man in 20s sitting on brown sofa with grey hoodie on looking at open box holding a black jumper still in box

8 months ago

Are charity donation websites ripping us off?

Fundraising platforms and tips Fundraising platforms are increasingly popular as a way to raise money online for good causes. However, some platforms request an…

outstretched light brown arm and hand on top of another coming from the left with flower on top hand

11 months ago

Book on a Tuesday, try for freebies: how to get the best deal on a UK hotel room

11 months ago

I’m a professional complainer and have won back thousands for customers

Empowering people with gusto

“The critical thing is empowering people and part of empowerment is making people understand their legal rights more and it’s theirs, being able to identify the persona in authority to make a decision and having the elbow when somebody says “no” to say “well I’m sorry..” and those are the three things and I think you do that with gusto and are an example in that regard.”

“How to Complain

Helen Dewdney’s How to Complain is a masterclass in asserting your rights with wit, precision and just the right amount of righteous fury. It’s the book every consumer didn’t know they desperately needed – until now.”

“101 Habit of an Effective Complainer

If complaining is an art form, Helen Dewdney is Rembrandt. This book is easy to follow, beautifully written and – above all – teaches us that complaining effectively doesn’t require rudeness or angry sharp elbows. Dewdney’s book is a brilliant reminder that being a successful complainer (or getting what you were entitled to in the first place) is simple to achieve and can even be fun. Her superb how-to guide isn’t for ‘complainers,’ it’s for anybody who has ever been a consumer and been let down – it’s for all of us.”

“How to Get Free PR and be Paid for it

Helen Dewdney writes with fearless clarity and she’s done it again… She’s one of my few and regular go-tos, especially for how to approach consumer issues or in the event of an urgent sense check. This book is packed full of great and creative ideas for building up excellent PR, establishing yourself as the expert and keeping the momentum going. She is – hands down – a mega star in the world of consumer affairs and in this latest book, on PR, she shares how you can do it for yourself.”

Rob Rinder

Journalist, TV Judge barrister, presenter