Your guide to unboxing mystery parcels
Mystery Boxes – What’s in that package? The unboxing of mystery boxes has become a new trend on social media. I was on BBC…
Helen Dewdney – also known as The Complaining Cow – is a trusted consumer champion, journalist, keynote speaker, best-selling author, consultant, presenter and blogger.
She empowers consumers to gain the redress to which they are entitled. As the “go to” consumer expert to talk about how to complain effectively, consumer rights and topical consumer issues, she regularly appears in the media to advise on how to complain effectively, taking up cases and give opinion and information about topical consumer issues and consumer rights.
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How to complain to HMRC
When things go wrong at HMRC what can you do? As a consumer expert I advise on how to use consumer law and complain…
Is it too soon to be getting ready for next Christmas?!
Get ready for next Christmas now! Once all the festivities are over, it may seem easier just to put everything away and forget about…
What can you do with unwanted presents?
How to deal with unwanted presents Over the years we have all received unwanted Christmas gifts and 2025 was no exception. But what can…
15.9 million Parking Charge Notices issued this year – here’s how to appeal
How to appeal a parking ticket Research published this week shows that in the year up to September 2025 an average of around 44,000…
Hotel bookings – refundable or non-refundable?
Refundable and non-refundable hotel bookings your rights I am a consumer champion and in most situations will provide the laws and regulations you need…
