AA driving schools fail the test over illegal “drip pricing”
AA Driving School and BSM Driving School penalised by CMA Today, 15 April 2026, the Competition and Markets Authority (CMA) announced that it has…
Helen Dewdney – also known as The Complaining Cow – is a trusted consumer champion, journalist, keynote speaker, best-selling author, consultant, presenter and blogger.
She empowers consumers to gain the redress to which they are entitled. As the “go to” consumer expert to talk about how to complain effectively, consumer rights and topical consumer issues, she regularly appears in the media to advise on how to complain effectively, taking up cases and give opinion and information about topical consumer issues and consumer rights.
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Latest from the Blog
Can I get a refund if I unpack an item late?
How does when I open a delivery affect my rights? Can you get a refund if you open an item late? Many consumers delay…
Can I get my money back on a new car?
How to get refund on a car Every day, consumers ask me a variety of questions across my social media platforms, Instagram, Facebook, TikTok and Threads. In my weekly The Complaining…
Government schedules subscription law implementation
New subscription rules postponed for a year The Government announced today (2 April 2026) that new rules under the Digital Markets, Competition and Consumers…
Can I change my mind and get a refund on click and collect?
What are my rights regarding a click and collect purchase? Mark asked me about click and collect and wanted to know what his rights…
Regulator investigates alleged “fake reviews”
CMA examines five companies’ behaviour The Competitions and Markets Authority (CMA) has today (27 March 2026) announced that it is investigating five companies regarding…
