Shopping on the Internet? Do your due diligence first!
And check where your retailer is based… When you buy products or services on the Internet, it is very important to know the retailer…
She empowers consumers to gain the redress to which they are entitled. As the “go to” consumer expert to talk about how to complain effectively, consumer rights and topical consumer issues, she regularly appears in the media to advise on how to complain effectively, taking up cases and give opinion and information about topical consumer issues and consumer rights.