Shopping on the Internet? Do your due diligence first!
And check where your retailer is based… When you buy products or services on the Internet, it is very important to know the retailer…
Helen Dewdney – also known as The Complaining Cow – is a trusted consumer champion, journalist, keynote speaker, best-selling author, consultant, presenter and blogger.
She empowers consumers to gain the redress to which they are entitled. As the “go to” consumer expert to talk about how to complain effectively, consumer rights and topical consumer issues, she regularly appears in the media to advise on how to complain effectively, taking up cases and give opinion and information about topical consumer issues and consumer rights.
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Latest from the Blog
Am I entitled to the Winter Fuel Payment in 2025 and 2026?
All you need to know about the Winter Fuel Payment The Winter Fuel Payment (WFP) is an annual payment to help UK pensioners with…
What, no bacon and eggs? Do you know your consumer rights on holiday?
Your holiday consumer rights A holidaymaker recently went viral after receiving a £100 credit from TUI for another holiday due to the lack of…
Adam Smith – Surplus to Purpose
Adam Smith FRSA Adam Smith is the founder and non-executive director of Surplus To Purpose, SToP, a revolutionary catering enterprise. Surplus to Purpose utilises…
How to save money with old clothes and empty bottles
How to make money by recycling rubbish through high-street retailers While household budgets continue to be under pressure, high street retailers are getting into…
Cyber attacks – the stores should have known better
What are the M&S, Co-op, and Harrods cyber attacks all about This is a guest post by James Bore from Bores consultancy. He explains…
