What is a reasonable length of time in the Consumer Rights Act?
What does “a reasonable length of time” mean in UK consumer law? Every day, consumers ask me a variety of questions across my social…
Helen Dewdney – also known as The Complaining Cow – is a trusted consumer champion, journalist, keynote speaker, best-selling author, consultant, presenter and blogger.
She empowers consumers to gain the redress to which they are entitled. As the “go to” consumer expert to talk about how to complain effectively, consumer rights and topical consumer issues, she regularly appears in the media to advise on how to complain effectively, taking up cases and give opinion and information about topical consumer issues and consumer rights.
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Latest from the Blog
Can I cancel my holiday due to war? Your refund travel rights
What are my rights with travel and the war? Over the past week, I have received several questions about whether travellers will get refunds…
What can you claim if your flight is cancelled due to the weather?
Are You Entitled to Compensation for Weather Cancellations? Dot’s flight was cancelled by her airline. She contacted me, wanting to know her rights and…
How do I complain about a wedding dress?
How to complain about a faulty item Every day, consumers ask me a variety of questions across Instagram, Facebook, TikTok and Threads. In my…
How to save money on UK hotels
How to save money when you book and stay at a hotel in the UK This is a version of the article I wrote…
Investment scam increase how to protect yourself
Financial Ombudsman sees record number of investment scams The Financial Ombudsman Service (FOS) received 31,300 fraud and scam complaints in the year January –…
