Vet products and services get watchdog scrutiny
Regulator finally acts on Veterinary sector The Competition and Markets Authority (CMA) has finally completed its long-awaited report examining the veterinary sector and laying…
Helen Dewdney – also known as The Complaining Cow – is a trusted consumer champion, journalist, keynote speaker, best-selling author, consultant, presenter and blogger.
She empowers consumers to gain the redress to which they are entitled. As the “go to” consumer expert to talk about how to complain effectively, consumer rights and topical consumer issues, she regularly appears in the media to advise on how to complain effectively, taking up cases and give opinion and information about topical consumer issues and consumer rights.
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Latest from the Blog
Adobe subscription issues and how to deal with them
Watch out for Subscription Traps The Competition and Markets Authority (CMA) launched an investigation into some of Adobe’s subscription models. CMA investigates Adobe over…
What is a reasonable length of time in the Consumer Rights Act?
What does “a reasonable length of time” mean in UK consumer law? Every day, consumers ask me a variety of questions across my social…
Can I cancel my holiday due to war? Your refund travel rights
What are my rights with travel and the war? Over the past week, I have received several questions about whether travellers will get refunds…
What can you claim if your flight is cancelled due to the weather?
Are You Entitled to Compensation for Weather Cancellations? Dot’s flight was cancelled by her airline. She contacted me, wanting to know her rights and…
How do I complain about a wedding dress?
How to complain about a faulty item Every day, consumers ask me a variety of questions across Instagram, Facebook, TikTok and Threads. In my…
