In The Media

3 years ago

Cut the cost of the school kit

3 years ago

Arthur Smith Interview: Comedy, Radio and Writing

Arthur Smith talking comedy Arthur is a long established comedian, presenter and writer. Starting on the comedy in the 1980s he has continued to…

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3 years ago

Interview with NALP patron Amanda Hamilton

Amanda Hamilton, Patron of National Association of Licensed Paralegals (NALP) Amanda Hamilton is the Patron of the National Association of Licensed Paralegals (NALP), a…

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3 years ago

Hayley Steere from Free My Meal

Diana Field Photography – www.dianafield.co.uk Free My Meal founder Hayley Steere talks about the work on The Complaining Cow Hayley’s idea for Free My…

Free My Meal leaflet black background plate of spaghetti bolognaise

3 years ago

Holiday complaints your consumer rights when booking and travelling

Your rights when booking and taking holidays In this episode, I explain your consumer rights when booking and taking a holiday. From package holidays…

Blue sky palm tree bending over the sand towards the sea

3 years ago

Judith Turner of Dispute Resolution Ombudsman discusses ADR challenges

Judith Turner is the Deputy Ombudsman at Dispute Resolution Ombudsman, helping to resolve disputes between consumers and businesses through alternative dispute resolution (ADR). In…

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3 years ago

How to save money on the grocery shop

Today I am sharing lots of tips on how to save money on yor grocery shopping. From discounts, comparison sites, apps to reducing food…

Trolley at start of supermarket aisle wit blurred products down each side

3 years ago

Lucy Jeffrey from Bare Kind

Lucy Jeffrey founder of Bare Kind Lucy Jeffrey is the founder of Bare Kind. She is 28 years old and lives in London. Lucy…

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3 years ago

Carly Burd – feeding her Harlow community

Carly Burd – feeding the Harlow community Carly has Multiple Sclerosis & Lupus. She knows hard the cost of living is for people. So…

big bags full of food line "That's 1,875 people fed through the cost of living crisis

3 years ago

Lindsay Edwards – saving money & the planet with clothes

About Lindsay Edwards Lindsay Edwards is a Personal Stylist based on the rural outskirts of Biggleswade, in Bedfordshire. Over the years, she has helped…

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3 years ago

James Bore talks AI on The Complaining Cow Consumer Show

James Bore Security and technology expert James is a chartered security professional and has worked in IT and security for over two decades. Founder…

Long hair man in suit bright patterned shirt

3 years ago

Dr Frankie Jackson-Spence talks home pollution

Dr Frankie Jackson-Spence Dr Frankie is a NHS Junior Doctor and Media Medic, she graduated from University of Birmingham in 2018 with an honours…

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Empowering people with gusto

“The critical thing is empowering people and part of empowerment is making people understand their legal rights more and it’s theirs, being able to identify the persona in authority to make a decision and having the elbow when somebody says “no” to say “well I’m sorry..” and those are the three things and I think you do that with gusto and are an example in that regard.”

“How to Complain

Helen Dewdney’s How to Complain is a masterclass in asserting your rights with wit, precision and just the right amount of righteous fury. It’s the book every consumer didn’t know they desperately needed – until now.”

“101 Habit of an Effective Complainer

If complaining is an art form, Helen Dewdney is Rembrandt. This book is easy to follow, beautifully written and – above all – teaches us that complaining effectively doesn’t require rudeness or angry sharp elbows. Dewdney’s book is a brilliant reminder that being a successful complainer (or getting what you were entitled to in the first place) is simple to achieve and can even be fun. Her superb how-to guide isn’t for ‘complainers,’ it’s for anybody who has ever been a consumer and been let down – it’s for all of us.”

“How to Get Free PR and be Paid for it

Helen Dewdney writes with fearless clarity and she’s done it again… She’s one of my few and regular go-tos, especially for how to approach consumer issues or in the event of an urgent sense check. This book is packed full of great and creative ideas for building up excellent PR, establishing yourself as the expert and keeping the momentum going. She is – hands down – a mega star in the world of consumer affairs and in this latest book, on PR, she shares how you can do it for yourself.”

Rob Rinder

Journalist, TV Judge barrister, presenter