Susan Bonnar founder of The British Craft House
Susan is the founder of The British Craft House, an online marketplace dedicated to supporting independent UK artists, designers and makers. She launched the platform to provide an alternative marketplace for handcrafted products while championing small creative businesses.
In this episode of the East London The Complaining Cow Consumer Show, consumer rights expert Helen Dewdney talks to Susan about why she founded The British Craft House, the challenges faced by independent sellers, how changes at Etsy have affected businesses and why many makers are looking for alternative platforms.
See Etsy hassles – UK company offers an alternative for makers and crafters – article explaining issues with Etsy.
Susan Bonnar talks about The British Craft House taking on Etsy
Susan talks about how and why she set up The British Craft House and how Etsy’s treatment of sellers is helping her expand to take on the online giant.
Susan Bonnar Founder of The British Craft House on the Etsy fightback
Apple https://podcasts.apple.com/us/podcast/the-complaining-cow/id1742304080
Spotify – https://open.spotify.com/show/0kiyo8UJ5hGq2InZIeXD2p
Amazon – https://music.amazon.com/podcasts/7afcd171-6fc2-4369-88c2-1ad4ebb8fddc/the-complaining-cow
iHeart – https://www.iheart.com/podcast/1300-the-complaining-cow-169077613/
Where you can find The British Craft House
About Helen Dewdney, The Complaining Cow
Helen Dewdney is a consumer rights expert, author and media commentator. She regularly appears on television, radio and in the press discussing money saving, consumer rights, customer service, scams and personal finance.
See more about Helen’s TV and radio appearances on the Media page.
If you’re looking for a keynote speaker on consumer rights, complaints, customer service or consumer behaviour, find out more about booking Helen for conferences, business events and training.
East London Radio The Complaining Cow Consumer Show
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How to Complain: The Essential Consumer Guide to Getting Refunds, Redress and Results!
101 Habits of an Effective Complainer
How to Get free Pr and Be Paid for It 280 ways to raise your business profile
456 Ways to Save Money on Christmas Throughout the Year
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