
About Tim Kelly
Tim Kelly has extensive experience in warranties, repairs and after-sales service. In this episode of the East London The Complaining Cow Consumer Show, consumer rights expert Helen Dewdney talks to Tim about the different types of warranties, how warranty processes work, common misconceptions and what consumers should know when making a warranty claim.
In this episode of The Complaining Cow Consumer Show, I speak to independent motor expert Tim Kelly of Motor Claim Guru about the different types of warranties, when you might want one and how to use them
About Tim Kelly motor insurance expert

Tim Kelly is a highly qualified Independent Engineer (MSOE, MIRTE, CAE, Associate IMI,Former member Qualified through the Institute of Automotive Engineers Assessors as M.IAEA, Former F.I.E.A, Eng Tech through IMI, Eng Tech through Society Of Operation Engineers) with over 30 years’ experience as an Engineering Assessor of damaged vehicles. He is a former director of the Institute of Automotive Engineer Assessors and is a past council member. He is also a former member of the Fédération internationale des Experts en Automobile.
He is a Member of the Society of Operations Engineers, Member of the Institute of Road Transport Engineers, Certified Automotive Engineer, Eng Tech, Associate of the Institute of the Motor Industry.
He has expert knowledge of the insurance industry, the law relating to it and is recognised in court as a qualified and experienced professional witness.
Tim started the website Motor Claim Guru after spending many years advising friends and family, as well as offering support on various car forums. He realised there was a need to educate the consumer around the minefield of motor insurance.
Tim Kelly explains the warranties on The Complaining Cow Consumer Show on East London Radio
Tim Kelly MotorClaimGuru insurance expert talks about the different types of warranty, when you might want one and what you need to know
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More from Tim Kelly on The Complaining Cow website
What you need to know about vehicle insurance guest post by Tim Kelly
How to prepare for and claim for personal injuries when you have an accident that’s not your fault guest post by Tim Kelly
What you need to know about vehicle insurance guest post by Tim Kelly
What are your rights when buying a car at auction on The Complaining Cow Consumer Show on East London Radio
More help with buying, insuring and complaining about cars

All you need to know – car purchasing, financing & garages
About Helen Dewdney, The Complaining Cow
Helen Dewdney is a consumer rights expert, author and media commentator. She regularly appears on television, radio and in the press discussing consumer rights, customer service, scams and personal finance.
See more about Helen’s TV and radio appearances on the Media page.
If you’re looking for a keynote speaker on consumer rights, complaints, customer service or consumer behaviour, find out more about booking Helen for conferences, business events and training.
East London Radio The Complaining Cow Consumer Show
Explore more interviews with leading experts on consumer rights, personal finance, customer service, scams and consumer issues on the East London Radio The Complaining Cow Consumer Show.
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