Epilepsy not all flashing lights and shaking on the floor

4 year old boy with an EEG with wires stuck to his head and going into a blue backpack facing lift door wearing orange t shirt

Nicole Bateman

White family all smiling at camera. woman in early 40s at left young girl front middle, behind her young bot man in early 40s to the right all wearing purple t shorts Nicole Bateman is The Friendly SEND Advisor, a passionate advocate, best-selling author, and expert in sensory processing and neurodiversity. Through her consultancy, she supports children’s activity providers and educators in creating inclusive, sensory-friendly environments, ensuring all children can thrive.

Nicole is also the Co-Founder of The Super Sensory Squad, where she helps children understand their sensory systems, equipping them with strategies for self-regulation and empowering families to advocate for sensory needs. The Squad’s playful, penguin-led approach makes learning about sensory processing engaging and accessible.

With over a decade of teaching experience, Nicole shifted to full-time advocacy after her autistic son was diagnosed with epilepsy. Her personal journey led her to develop resources to support neurodivergent children. She also hosts the Conversations with a SEND Mum podcast, offering support and insights to parents navigating special educational needs and disabilities (SEND).

In addition to her advocacy work, Nicole is a skilled book formatter and publisher, helping authors bring their stories to life. Through her varied roles, Nicole is dedicated to creating a more inclusive world for children with sensory and emotional needs.

Nicole Bateman on The Complaining Cow Consumer Show on East London Radio

Listen:

Apple https://podcasts.apple.com/us/podcast/the-complaining-cow/id1742304080

Spotify – https://open.spotify.com/show/0kiyo8UJ5hGq2InZIeXD2p

Amazon – https://music.amazon.com/podcasts/7afcd171-6fc2-4369-88c2-1ad4ebb8fddc/the-complaining-cow

iHeart – https://www.iheart.com/podcast/1300-the-complaining-cow-169077613/

Find Nicole Bateman

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The Super Sensory Squad Save Buzz’s Birthday: Helping children understand that everyone has unique sensory*

Instagram – The Friendly SEND Advisor

Instagram – Conversations with a SEND Mum

Instagram – The Super Sensory Advisor

Facebook

About Helen Dewdney, The Complaining Cow

Helen Dewdney is a consumer rights expert, author and media commentator. She regularly appears on television, radio and in the press discussing consumer rights, customer service, scams and personal finance.

See more about Helen’s TV and radio appearances on the Media page.

If you’re looking for a keynote speaker on consumer rights, complaints, customer service or consumer behaviour, find out more about booking Helen for conferences, business events and training.

East London Radio The Complaining Cow Consumer Show

Explore more interviews with leading experts on consumer rights, personal finance, customer service, scams and consumer issues on the East London Radio The Complaining Cow Consumer Show.

Browse all The Complaining Cow Consumer Show podcasts.

Discounts from The Complaining Cow

Listeners to the show can get 15% on all the books with code ELR15

covers of the 4 books

How to Complain: The Essential Consumer Guide to Getting Refunds, Redress and Results!
101 Habits of an Effective Complainer
How to Get free Pr and Be Paid for It 280 ways to raise your business profile
456 Ways to Save Money on Christmas Throughout the Year

More from The Complaining Cow

Do you have a consumer issue that you would like help with to get sorted?

Every day, consumers ask me a variety of questions across my social media platforms, Instagram, Facebook, TikTok and Threads. In my weekly The Complaining Cow Consumer Column, I share the issues that come up most frequently.

Websites:

www.nicolebateman.co.uk

www.thesupersensorysquad.com

More from The Complaining Cow

Listen to more shows and interviews at The Complaining Cow Consumer Show

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East London Radio The Complaining Cow Consumer Show

Do you have a consumer issue that you would like help with to get sorted? See Contact Or do you have any ideas of subjects you would like covered? Then please email helen@eastlondonradio.org.uk

Complaining Cow Books Listeners to the show can get 15% off How to Complain: The Essential Consumer Guide to Getting Refunds, Redress & Results! and 101 Habits of an Effective Complainer and How to Get Free Pr For Your Business and Be Paid For It. Use the code ELRCOW.

The Complaining Cow logo black and white cartoon cow sitting at grey box looking at red laptop book title in red and black, quote from Rob Rinder written in white on black blob Red circle at bottom white writing 280 ways to gain media coverage and raise your profile

If you’re a business and want to get into the media and don’t want to pay a PR company you need this book! How to Get Free PR For Your Bu

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Empowering people with gusto

“The critical thing is empowering people and part of empowerment is making people understand their legal rights more and it’s theirs, being able to identify the persona in authority to make a decision and having the elbow when somebody says “no” to say “well I’m sorry..” and those are the three things and I think you do that with gusto and are an example in that regard.”

“How to Complain

Helen Dewdney’s How to Complain is a masterclass in asserting your rights with wit, precision and just the right amount of righteous fury. It’s the book every consumer didn’t know they desperately needed – until now.”

“101 Habit of an Effective Complainer

If complaining is an art form, Helen Dewdney is Rembrandt. This book is easy to follow, beautifully written and – above all – teaches us that complaining effectively doesn’t require rudeness or angry sharp elbows. Dewdney’s book is a brilliant reminder that being a successful complainer (or getting what you were entitled to in the first place) is simple to achieve and can even be fun. Her superb how-to guide isn’t for ‘complainers,’ it’s for anybody who has ever been a consumer and been let down – it’s for all of us.”

“How to Get Free PR and be Paid for it

Helen Dewdney writes with fearless clarity and she’s done it again… She’s one of my few and regular go-tos, especially for how to approach consumer issues or in the event of an urgent sense check. This book is packed full of great and creative ideas for building up excellent PR, establishing yourself as the expert and keeping the momentum going. She is – hands down – a mega star in the world of consumer affairs and in this latest book, on PR, she shares how you can do it for yourself.”

Rob Rinder

Journalist, TV Judge barrister, presenter