The Complaining Cow responses to consultations

The Complaining Cow responds on behalf of consumers to consultations

I feel that as a consumer champion it is important to respond to consultations on behalf of consumers. Championing the views of consumers.

Closing date 23 April 2025 Response to water call for evidence consultation.

Closing date 25 February 2025 Response to Government’s AI and copyright consultation.

Closing date 01 October 2021 Response to the Reviews section of the Reforming Competition and Consumer Policy consultation.

Closing date 01 October 2021 Response to the Subscription section of the Reforming Competition and Consumer Policy consultation.

Closing date 01 October 2021 Response to the ADR section of the Reforming Competition and Consumer Policy consultation.

Closing date 16 November 2020 Response to CAA consultation into ADR.

Closing date 08 February 2018 Response to consultation on Rail Ombudsman

New Private Parking Code of Practice: Seven Years of Waiting!

19 Oct at 22:30

3 graphics, cream coloured rectangle with word overdue and red lines, blue person holding round eight with the word debt and yellow with loan and likes and green credit card shape

15 Top tips for tackling debt

7 Oct at 11:55

aeroplane in sky evening sun poling through clouds

Questions and Answers about your rights when booking an airline ticket

2 Oct at 18:28

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Empowering people with gusto

“The critical thing is empowering people and part of empowerment is making people understand their legal rights more and it’s theirs, being able to identify the persona in authority to make a decision and having the elbow when somebody says “no” to say “well I’m sorry..” and those are the three things and I think you do that with gusto and are an example in that regard.”

“How to Complain

Helen Dewdney’s How to Complain is a masterclass in asserting your rights with wit, precision and just the right amount of righteous fury. It’s the book every consumer didn’t know they desperately needed – until now.”

“101 Habit of an Effective Complainer

If complaining is an art form, Helen Dewdney is Rembrandt. This book is easy to follow, beautifully written and – above all – teaches us that complaining effectively doesn’t require rudeness or angry sharp elbows. Dewdney’s book is a brilliant reminder that being a successful complainer (or getting what you were entitled to in the first place) is simple to achieve and can even be fun. Her superb how-to guide isn’t for ‘complainers,’ it’s for anybody who has ever been a consumer and been let down – it’s for all of us.”

“How to Get Free PR and be Paid for it

Helen Dewdney writes with fearless clarity and she’s done it again… She’s one of my few and regular go-tos, especially for how to approach consumer issues or in the event of an urgent sense check. This book is packed full of great and creative ideas for building up excellent PR, establishing yourself as the expert and keeping the momentum going. She is – hands down – a mega star in the world of consumer affairs and in this latest book, on PR, she shares how you can do it for yourself.”

Rob Rinder

Journalist, TV Judge barrister, presenter