Play in the workplace – Jess Shaw

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Jess Shaw founder of PACT Creative Training

Head and shoulders, white woman early 40s, smiling long straight brown hair put behind her right straight down left side, gold chain dark green v neck top Jess Shaw is the founder/director of PACT Creative Training which uses creativity and play to support all aspects of workplace culture, including team building & staff wellbeing. PACT Creative works in schools, charities, community groups and companies bringing the transformative power of play to as many people as possible!

Jess has over 20 years’ experience designing and running workshops in the charity and education sectors and is passionate about the use of playfulness & fun to support connection and a sense of positive purpose at work and in the wider community.

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6 children bent over a table hiding what is on the table as heads are all together

Jess Shaw on The Complaining Cow Consumer Show discussing the importance of play in the workplace

Listen:

Apple https://podcasts.apple.com/us/podcast/the-complaining-cow/id1742304080

Spotify – https://open.spotify.com/show/0kiyo8UJ5hGq2InZIeXD2p

Amazon – https://music.amazon.com/podcasts/7afcd171-6fc2-4369-88c2-1ad4ebb8fddc/the-complaining-cow

iHeart – https://www.iheart.com/podcast/1300-the-complaining-cow-169077613/

Find Jess Shaw

PACT Creative Training website
Facebook
Instagram
LinkedIn

About Helen Dewdney, The Complaining Cow

Helen Dewdney is a consumer rights expert, author and media commentator. She regularly appears on television, radio and in the press discussing consumer rights, customer service, scams and personal finance.

See more about Helen’s TV and radio appearances on the Media page.

If you’re looking for a keynote speaker on consumer rights, complaints, customer service or consumer behaviour, find out more about booking Helen for conferences, business events and training.

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How to Complain: The Essential Consumer Guide to Getting Refunds, Redress and Results!
101 Habits of an Effective Complainer
How to Get free Pr and Be Paid for It 280 ways to raise your business profile
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Empowering people with gusto

“The critical thing is empowering people and part of empowerment is making people understand their legal rights more and it’s theirs, being able to identify the persona in authority to make a decision and having the elbow when somebody says “no” to say “well I’m sorry..” and those are the three things and I think you do that with gusto and are an example in that regard.”

“How to Complain

Helen Dewdney’s How to Complain is a masterclass in asserting your rights with wit, precision and just the right amount of righteous fury. It’s the book every consumer didn’t know they desperately needed – until now.”

“101 Habit of an Effective Complainer

If complaining is an art form, Helen Dewdney is Rembrandt. This book is easy to follow, beautifully written and – above all – teaches us that complaining effectively doesn’t require rudeness or angry sharp elbows. Dewdney’s book is a brilliant reminder that being a successful complainer (or getting what you were entitled to in the first place) is simple to achieve and can even be fun. Her superb how-to guide isn’t for ‘complainers,’ it’s for anybody who has ever been a consumer and been let down – it’s for all of us.”

“How to Get Free PR and be Paid for it

Helen Dewdney writes with fearless clarity and she’s done it again… She’s one of my few and regular go-tos, especially for how to approach consumer issues or in the event of an urgent sense check. This book is packed full of great and creative ideas for building up excellent PR, establishing yourself as the expert and keeping the momentum going. She is – hands down – a mega star in the world of consumer affairs and in this latest book, on PR, she shares how you can do it for yourself.”

Rob Rinder

Journalist, TV Judge barrister, presenter