About James Jones
James Jones is a consumer credit expert at Experian, helping people understand credit scores, credit reports and how credit history affects borrowing. He regularly explains how consumers can improve their financial health and make informed credit decisions.
In this episode of the East London The Complaining Cow Consumer Show, I talk to James about credit scores, credit reports, mortgages, borrowing, common credit myths and practical ways to improve your credit rating.
James Jones from Experian on The Complaining Cow Consumer Show
This discussion was really interesting. We covered a variety of issues around credit scores. James has written a couple of blog posts on credit scores (see below) and so he was the obvious choice to interview on the show. We covered the myth busting about consumer credit scores, how to use credit scores to save money, how to challenge credit refusal and much more!
About Helen Dewdney, The Complaining Cow
Helen Dewdney is a consumer rights expert, author and media commentator. She regularly appears on television, radio and in the press discussing consumer rights, customer service, scams and personal finance.
See more about Helen’s TV and radio appearances on the Media page.
If you’re looking for a keynote speaker on consumer rights, complaints, customer service or consumer behaviour, find out more about booking Helen for conferences, business events and training.
East London Radio The Complaining Cow Consumer Show
Explore more interviews with leading experts on consumer rights, personal finance, customer service, scams and consumer issues on the East London Radio The Complaining Cow Consumer Show.
Browse all The Complaining Cow Consumer Show podcasts.
Discounts from The Complaining Cow
Listeners to the show can get 15% on all the books with code ELR15
How to Complain: The Essential Consumer Guide to Getting Refunds, Redress and Results!
101 Habits of an Effective Complainer
How to Get free Pr and Be Paid for It 280 ways to raise your business profile
456 Ways to Save Money on Christmas Throughout the Year
More from The Complaining Cow
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Every day, consumers ask me a variety of questions across my social media platforms, Instagram, Facebook, TikTok and Threads. In my weekly The Complaining Cow Consumer Column, I share the issues that come up most frequently.
