Christmas consumer rights: returns, refunds and gift buying advice

Christmas scene behind window children's clothes

Your buying and returns rights guide at Christmas

This episode of The Complaining Cow Consumer Show covers the Christmas consumer rights everyone should know. I explain your rights when buying gifts, returning unwanted presents, dealing with faulty items, shopping online and avoiding common problems during the festive season.

It’s probably more important than ever to know our consumer rights. Few people can afford to lose money when they are spending and at Christmas when our expenditure is higher, it’s essential to ensure you are not fobbed off.

Watch: I discuss Christmas returns and consumer rights on television The Lorraine Show.I am regularly in the media talking about consumer rights, how to assert them in retail, travel, utilities. motor and service sectors and commenting on topical issues. See Helen Dewdney – Consumer Rights Expert & Media Commentator.

Your return rights Storm Huntley 11 December 2025

Your consumer rights at Christmas

Further help re saving money and your consumer rights giving and receiving presents at Christmas

Christmas decorations border how to save money when shopping Christmas and sales

 

Saving money and your rights at Christmas. Various posts about all things money and Christmas.

 

 

 

About Helen Dewdney, The Complaining Cow

Helen Dewdney is a consumer rights expert, author and media commentator. She regularly appears on television, radio and in the press discussing consumer rights, customer service, scams and personal finance.

See more about Helen’s TV and radio appearances on the Media page.

If you’re looking for a keynote speaker on consumer rights, complaints, customer service or consumer behaviour, find out more about booking Helen for conferences, business events and training.

East London Radio The Complaining Cow Consumer Show

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Explore more interviews with leading experts on consumer rights, personal finance, customer service, scams and consumer issues on the East London Radio The Complaining Cow Consumer Show.

Browse all The Complaining Cow Consumer Show podcasts.

 

Discounts from The Complaining Cow

Listeners to the show can get 15% on all the books with code ELR15

covers of the 4 books

How to Complain: The Essential Consumer Guide to Getting Refunds, Redress and Results!
101 Habits of an Effective Complainer
How to Get free Pr and Be Paid for It 280 ways to raise your business profile
456 Ways to Save Money on Christmas Throughout the Year

More from The Complaining Cow

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