Internet connected devices subject to new law
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More than half of UK households have a smart TV and more than half now have a smart speaker, such as Amazon Alexa or Google Assistant [1]. On average, UK households have a staggering nine Internet-connected devices. These include TVs, security cameras, doorbells, toys, and white goods, such as washing machines and fridges. Many of these items can be controlled remotely via Internet-connected apps.
New legislation has come into effect today, 29 April 2024, to improve the cyber security of Internet-connected devices.
The new law has become necessary because of the rise in abuse of Internet-connected products by hackers, taking over the devices to spy on people, record covertly or steal personal data.
Under The UK Product Security and Telecommunications Infrastructure (Product Security) regime, companies will now have to reach minimum standards to improve security, including:
- password procedures are more secure, including ensuring any factory set passwords are not left blank or using easy-to-guess choices such as “12345” or “admin”
- there is clarity around how to report “bugs” or security problems that arise
- manufacturers and retailers inform customers how long they will receive support, including software updates, for the device they are buying
James Bore, a chartered security professional from Bores Consultancy, says:
This legislation has been needed for a long time. Manufacturers have shown that they are happy to leave customers at risk through weak security practices unless forced to do better. While there is still a long way to go, this is a good step with practical measures to secure consumers’ devices.”
OPSS role – clarity needed
In my view, the Office for Product Safety and Standards (OPSS) needs to provide some clear guidance on the practicalities of this new law. For example, details on how and where to report problems and if there will be a minimum duration for software updates to be available. It also needs to take swift and effective action against companies breaching this new law.
Consumers have some existing protections for digital content under The Consumer Rights Act 2015.
References
1. Source: Department for Science Innovation and Technology (DSIT)
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