Your rights when booking and taking holidays
In this episode, I explain your consumer rights when booking and taking a holiday. From package holidays and flights to travel insurance, lost luggage and making a complaint when something goes wrong, I cover the key rights every traveller should know before they book and before they travel.
Holidays are something to look forward to but things can go wrong. How can you prevent problems with your holiday and how to complain effectively if you are unhappy with the holiday you received.
Holidays on The Complaining Cow Consumer Show
Here I talk about your rights with booking and taking holidays, flights, holidays lets, insurance and lost luggage!
Below are two snippets from when I was on a Channel 5 programme about holiday scams. I regularly appear in the media discussing saving money, scams, consumer rights and how to assert them and topical consumer issues in travel, retail, utilities, motor, banking and services sectors. You can see more at Helen Dewdney – Consumer Rights Expert & Media Commentator.
Change in holiday sold - your rights
Change in holiday sold - your rights
About Helen Dewdney, The Complaining Cow
Helen Dewdney is a consumer rights expert, author and media commentator. She regularly appears on television, radio and in the press discussing money saving, consumer rights, customer service, scams and personal finance.
See more about Helen’s TV and radio appearances on the Media page.
If you’re looking for a keynote speaker on consumer rights, complaints, customer service or consumer behaviour, find out more about booking Helen for conferences, business events and training.
East London Radio The Complaining Cow Consumer Show
Explore more interviews with leading experts on consumer rights, personal finance, customer service, scams and consumer issues on the East London Radio The Complaining Cow Consumer Show.
Browse all The Complaining Cow Consumer Show podcasts.
In this episode, I explain your consumer rights when booking and taking a holiday. From package holidays and flights to travel insurance, lost luggage and making a complaint when something goes wrong, I cover the key rights every traveller should know before they book and before they travel.
Discounts from The Complaining Cow
Listeners to the show can get 15% on all the books with code ELR15
How to Complain: The Essential Consumer Guide to Getting Refunds, Redress and Results!
101 Habits of an Effective Complainer
How to Get free Pr and Be Paid for It 280 ways to raise your business profile
456 Ways to Save Money on Christmas Throughout the Year
More from The Complaining Cow
Do you have a consumer issue that you would like help with to get sorted?
Every day, consumers ask me a variety of questions across my social media platforms, Instagram, Facebook, TikTok and Threads. In my weekly The Complaining Cow Consumer Column, I share the issues that come up most frequently.
In this episode, I explain your consumer rights when booking and taking a holiday. From package holidays and flights to travel insurance, lost luggage and making a complaint when something goes wrong, I cover the key rights every traveller should know before they book and before they travel.
More on holidays
For more information, stories, laws and advice see All you need to know about booking/complaining about holidays/flights
