How to complain when your holiday was not as expected
Did your dream holiday turn into a nightmare? The weather is telling us that Summer is over and any thoughts of our holidays away…
Helen Dewdney – also known as The Complaining Cow – is a trusted consumer champion, journalist, keynote speaker, best-selling author, consultant, presenter and blogger.
She empowers consumers to gain the redress to which they are entitled. As the “go to” consumer expert to talk about how to complain effectively, consumer rights and topical consumer issues, she regularly appears in the media to advise on how to complain effectively, taking up cases and give opinion and information about topical consumer issues and consumer rights.
Quick Links
Latest from the Blog
Just Eat automated systems help fraudsters get refunds
Today I was on Jeremy Vine on BBC Radio 2 discussing Just Eat and failures in its automatic refund system. The BBC previously reported…
Hot weather and potholes
How to report and how to claim for vehicle damage Today (Thursday 14 August 2025), the AA released a new report AA and Pothole…
Summer events – watch out for ticket scammers
How to buy tickets safely As the new football season approaches, Lloyds Bank has revealed data that shows thousands of fans have been scammed.…
Supreme Court car finance decisions – what happens now?
Background to the car finance cases Nine out of ten purchases of new cars are bought on finance, using loans. The Supreme Court decisions…
Flight disruptions and delays – know your rights
90% of consumers don’t know their rights when flights are disrupted Today (25 July 2025) the CAA published research, Airline Communication with passengers, which…
