Hot weather and potholes
How to report and how to claim for vehicle damage Today (Thursday 14 August 2025), the AA released a new report AA and Pothole…
Helen Dewdney – also known as The Complaining Cow – is a trusted consumer champion, journalist, keynote speaker, best-selling author, consultant, presenter and blogger.
She empowers consumers to gain the redress to which they are entitled. As the “go to” consumer expert to talk about how to complain effectively, consumer rights and topical consumer issues, she regularly appears in the media to advise on how to complain effectively, taking up cases and give opinion and information about topical consumer issues and consumer rights.
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Summer events – watch out for ticket scammers
How to buy tickets safely As the new football season approaches, Lloyds Bank has revealed data that shows thousands of fans have been scammed.…
Supreme Court car finance decisions – what happens now?
Background to the car finance cases Nine out of ten purchases of new cars are bought on finance, using loans. The Supreme Court decisions…
Flight disruptions and delays – know your rights
90% of consumers don’t know their rights when flights are disrupted Today (25 July 2025) the CAA published research, Airline Communication with passengers, which…
Anna talks about the new series The Court and how to take part
Wall to Wall to resolve consumer disputes Anna Llewellyn is the executive producer of The Court (working title) Over 20 years working in factual television.…
Which? awards the companies behind the biggest consumer letdowns of the year
The worst for companies for customer service “Which? is naming and shaming the companies responsible for the biggest consumer letdowns of the year in…
